Refund Policy

 

Closing Down Sale – No Refunds

As we are currently holding a closing down sale, we are unable to offer refunds on any purchases. All sales are final. Please ensure you are happy with your items before completing your order.

For any questions, feel free to contact us via the website chat.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You have 3 days of inspecition time to make us aware, if these days pass and you contact us. You will not be refunded as per above.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, Please contact us via the website chat.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us via the website chat.